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View Full Version : My DSL modem disconnects constantly. Time varies from 1 to 5 minutes.?

mrdimeo
03-23-08, 04:15 AM
Wiring is dedicated. Appears to be AT&T server problem.
Might go a day with no disconnects, then repeats.
Colanth
03-23-08, 04:23 AM
That's why AT&T has a tech support department. Call them the next time it happens. It could be an intermittent in the modem, it could be a server problem, it could be a noisy line, it could be lots of things.
peekay
03-23-08, 04:31 AM
you do have the micro-filters that came with the modem plugged in between the phone socket and the wire going back into the modem don't you?
Anatol Kuragin
03-23-08, 04:34 AM
Try a different modem.
Bumble_Bee
03-23-08, 04:37 AM
Check for the filter. Try installing a different filter. And check every phone jack at home. If there are devices connected on the same phone line, install filter on it.

Check the dsl light on your modem. If it is flashing green/red, it means that the modem is trying to get the dsl signal from the CO. Try calling AT&T technical support, it might be a line problem then.

1-800-722-3755 24/7 technical support
BlueBoden
03-23-08, 05:36 AM
You need to forward a port in your router, to your local "LAN" ip address. See http://portforward.com/ for more info.

You would also want to manually setup the LAN ip, atleast on the computer which you wish to use, because otherwhise it might change occasionally, and then the forwarded port would point to the wrong address.

Locate your router on this page, and follow the instructions.
http://portforward.com/english/routers/port_forwarding/routerindex.htm