I must say that I am satisfied using QHoster.com service, their online support is always available to help if you have a problem.
As soon as I had a question I went on and had an answer in under 15-30 seconds. I have never seen such an elite service!
I've never had a downtime problem, never a problem with customer support, and never a problem using QHoster.com panel.
They're cheap, bandwidth is plenty and domains unlimited but you get what you pay for.