My DSL modem disconnects constantly. Time varies from 1 to 5 minutes.?

mrdimeo

New Member
Joined
Mar 23, 2008
Messages
1
Wiring is dedicated. Appears to be AT&T server problem.
Might go a day with no disconnects, then repeats.
 
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That's why AT&T has a tech support department. Call them the next time it happens. It could be an intermittent in the modem, it could be a server problem, it could be a noisy line, it could be lots of things.
 
you do have the micro-filters that came with the modem plugged in between the phone socket and the wire going back into the modem don't you?
 
Check for the filter. Try installing a different filter. And check every phone jack at home. If there are devices connected on the same phone line, install filter on it.

Check the dsl light on your modem. If it is flashing green/red, it means that the modem is trying to get the dsl signal from the CO. Try calling AT&T technical support, it might be a line problem then.

1-800-722-3755 24/7 technical support
 
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